Business Verification Policy

How Retwho verifies and protects your business information

Last Updated: 8/30/2025

This Business Policy describes how Retwho handles business-related information, terms, and transactions when you use our B2B marketplace platform.

Introduction

Welcome to Retwho.com (“Retwho,” “we,” “our,” or “us”). This Business Verification Policy outlines the procedures, documentation, and compliance standards required to verify a business on our platform. By engaging with Retwho as a business entity, you agree to abide by this policy.

Purpose of Business Verification

The business verification process is essential to maintain a secure, transparent, and trustworthy marketplace. It ensures that all wholesalers, retailers, and other participants on Retwho are legitimate, authorized, and accountable. Verified businesses contribute to:

  • Platform integrity and fraud prevention
  • Improved buyer and seller confidence
  • Access to platform-exclusive tools and visibility

Verification Requirements

To verify your business on Retwho, you must submit the following accurate and valid documentation:

  • Legal Business Name: The officially registered name of your business.

  • Business Address: Complete physical address, including city, state, and ZIP/postal code.

  • Business Registration Number: Issued by the relevant government authority.

  • ax Identification Number (TIN) or Federal Employer Identification Number (FEIN): For tax and regulatory compliance.

  • Resale Certificate: Required for businesses purchasing goods for resale.

  • Tobacco License (if applicable): Mandatory for businesses dealing in tobacco or age-restricted products.

  • Authorized Contact Details: A valid phone number and business email address.

  • Government-Issued ID: A clear photo ID of the business owner or authorized company representative.

  • Proof of Business Registration: Such as a Certificate of Incorporation, LLC registration, or business license.

  • Proof of Address: A recent utility bill, lease agreement, or bank statement displaying the business address.

📌 Additional documentation may be requested based on your industry, region, or the products you intend to sell.

Verification Process

Business verification process on Retwho, A complete step-by-step overview.

Step 1. Internal Review

Our verification team will validate and cross-check all documentation. This may take up to 5 business days.

Step 2. Submission

Upload all required documents via the Business Verification section on your dashboard.

Step 3. Notification

  • If approved, you will receive a confirmation email and your account will be marked as “Verified.”
  • If rejected, we will provide clear feedback and resubmission instructions.

Benefits of Being a Verified Business

Businesses that complete verification receive:

  • Verified Badge: on all listings and profiles

  • Increased visibility: in search and product listings

  • Access to advanced selling tools: and B2B features

  • Priority access to promotions: advertising tools, and partner programs

  • Enhanced trust and conversion rates: with buyers

Maintaining Verified Status

To retain your verified status on Retwho, you must:

  • Keep your business details current
  • Respond promptly to any verification-related requests
  • Remain compliant with Retwho’s Terms of Service, Selling Policies, and Community Standards

Failure to maintain compliance may result in temporary removal of your verified status.

Revocation of Verified Status

Retwho reserves the right to revoke your verified status at any time if:

  • Fraudulent or misleading documentation is discovered.
  • The business is found in violation of platform rules or legal regulations.
  • Repeated failure to respond to verification or compliance requests.

Revocation will be communicated formally via email with the reason and next steps outlined.

Policy Updates

We may revise this Business Verification Policy periodically to reflect evolving business practices, legal requirements, or platform enhancements. All updates will be posted on www.retwho.com along with the date of last revision. In cases of significant changes, we may notify users via email or dashboard notifications.

Contact Us

For questions, concerns, or to exercise your data rights, please reach out to us:

Address: 3926 Coral Ridge Dr, Coral Springs, Florida 33065, USA

Phone: +1-954-999-4191

Email: support@retwho.com

Thank you for verifying your business with Retwho. Together, we’re building a safer, smarter, and more reliable global B2B commerce platform.

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