Terms & Conditions

Platform Overview

Welcome to Retwho.com (the “Site”), owned and operated by Retwho (“we,” “us,” or “our”). These Terms and Conditions (“Terms“) govern your use of our website, services, and tools offered through the platform. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookies Policy. If you do not agree to these Terms, please do not use our Site.

About Retwho

Retwho is a B2B digital marketplace platform that connects wholesalers, retailers, and business buyers. We do not sell products, process payments, or manage logistics directly. We act as a facilitator of business relationships between parties.

Eligibility

To use our platform, you must:

• Be at least 18 years old or the legal age of majority in your jurisdiction.
• Have the legal authority to form a binding contract.
• Register using accurate, current, and complete business information.

We reserve the right to reject or terminate accounts that do not meet these requirements or breach our platform rules.

Account Registration & Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and up-to-date information during registration and when using the platform.
• You are fully responsible for all activities under your account and agree to notify us of any unauthorized use immediately.

Platform Usage Rules

You agree not to:

• Use the platform for illegal or unauthorized purposes.
• Post, upload, or share any content that is defamatory, abusive, fraudulent, or infringes on intellectual property rights.
• Interfere with or disrupt the functionality of the platform.
• Attempt to collect data from other users or hack our systems.
• Engage in activity that violates laws, including local, state, national, or international law.

Orders, Payments & Logistics

• Retwho is not a payment processor. All transactions and payment terms are managed directly between wholesalers and retailers.
• hipping, delivery, and product pickup are solely the responsibility of the seller (wholesaler) and buyer (retailer).
• Retwho holds no liability for disputes, delivery delays, or transaction errors between users.

Content and Intellectual Property

• All content on the Site, including logos, text, graphics, images, and software, is the property of Retwho or its content providers and is protected by copyright and trademark laws.
• You may not use, reproduce, or distribute any content from our platform without our prior written permission.

User-Generated Content

• You may post reviews, comments, and other content where permitted.
• By doing so, you grant Retwho a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display that content.
• You are solely responsible for any content you upload or share and agree not to submit false or misleading information.

Data Collection & Privacy

• We collect and process personal information as outlined in our Privacy Policy and Cookies Policy.
• By using the platform, you consent to these data practices, including the use of cookies and third-party analytics.

Third-Party Services

• Retwho may link to or integrate with third-party services (e.g., payment providers, shipping tools, analytics services).
• We are not responsible for the content, terms, or operations of third-party platforms.

Limitation of Liability

To the maximum extent permitted by law:

• Retwho shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of or related to your use of the platform.
• We do not guarantee the accuracy, reliability, or availability of any content or service provided by other users.
• You agree to use the platform at your own risk.

Disclaimers

• Retwho provides its platform on an “as-is“ and “as-available“ basis.
• We do not make warranties of any kind regarding the platform’s performance, uptime, or compatibility.
• We are not responsible for business losses, reputational damages, or legal claims resulting from interactions on the platform.

Indemnification

You agree to defend, indemnify, and hold harmless Retwho, its affiliates, and employees from and against any and all claims, liabilities, damages, losses, and expenses arising out of your use of the platform or violation of these Terms.

Termination

We reserve the right to suspend or terminate your access to the platform at our discretion if:

• You violate these Terms.
• You engage in fraudulent or abusive behavior.
• We are required by law or receive a legitimate complaint regarding your conduct.

Changes to Terms

We may update these Terms periodically for legal, operational, or technical reasons. Updates will be posted on the Site with the revised effective date. Continued use of the platform constitutes your acceptance of any changes.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

Dispute Resolution

Any disputes arising out of or in connection with these Terms will be resolved through good-faith negotiations. If not resolved, disputes shall be subject to the exclusive jurisdiction of the courts located in Florida, USA.