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RetWho equips retailers and wholesalers with intelligent tools to manage products, simplify orders, and scale their B2B business—no technical experience required.
How Retwho protects your personal information
Last Updated: 8/30/2025
This Privacy Policy describes how Retwho collects, uses, and protects your information when you use our B2B platform.
At Retwho (“we,” “our,” or “us”), we respect your privacy and are committed to handling your personal data responsibly, transparently, and in accordance with applicable laws. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website and services. By accessing or using our website, you agree to the terms set forth in this Privacy Policy.
We collect various types of personal information to provide you with a seamless business experience on our B2B platform.
Examples: Browser version, IP address, time zone, cookies, pages or products viewed, search terms, and site interactions.
Purpose: To ensure the website displays correctly, improve performance, and analyze traffic patterns.
Source: Automatically collected via cookies, log files, tags, pixels, and other tracking technologies.
Disclosure: May be shared with our internal analytics processors.
Important Note: Retwho operates as a B2B marketplace and does not process payments or manage logistics. Payments are handled directly between retailers, wholesalers, and consumers. Shipping is managed by wholesalers, and product pickup is coordinated by retailers.
Examples: Name, billing and shipping addresses, contact details, and payment information.
Purpose: To fulfill orders, generate invoices, confirm transactions, prevent fraud, and communicate order status.
Source: Collected directly from you.
Disclosure: May be shared with service providers who assist in processing and managing order-related information.
We use your personal data to:
Provide Services: Manage your account, process orders, and offer customer support.
Improve Your Experience: Personalize content and optimize website functionality.
Communicate: Send order updates, promotional content, and respond to inquiries.
Analyze & Develop: Monitor usage trends, conduct research, and improve service offerings.
Ensure Legal Compliance: Detect fraud, enforce policies, and comply with regulatory requirements.
Your personal data may be shared with:
Service Providers: Vendors who support services such as payment processing, analytics, and support.
Business Partners: With your consent or as necessary for fulfilling service contracts.
Legal Authorities: To comply with legal obligations or respond to lawful requests.
Affiliates/Subsidiaries: Within our corporate structure to enhance service delivery and efficiency.
We use cookies and similar tools to enhance your browsing experience.
Cookies store user preferences, track website usage, and personalize content. For full details, refer to our Cookies Policy.
Currently, we do not respond to “Do Not Track” signals, as there is no consistent industry standard.
You have several rights concerning your personal information:
Access & Correction: Request access to or updates of your information.
Opt-Out: Unsubscribe from promotional communications.
Deletion: Ask us to delete your personal data, subject to legal retention obligations.
Restriction & Objection: Limit or object to processing under certain conditions.
Data Portability: Request your data in a machine-readable format.
If you reside in the EEA, you are entitled to:
We do not engage in automated decision-making that has a legal or significant impact on individuals.
Note: Our fraud prevention system may temporarily restrict access to IP addresses or cards associated with suspicious activity.
If you‘re a resident of California or a state covered by data privacy laws (e.g., VCDPA, CPA, CTDPA, UCPA, etc.), you may have the right to:
To exercise these rights, please contact us using the details below.
We implement appropriate technical and organizational measures to protect your information:
We may modify this Privacy Policy from time to time due to legal, operational, or technical changes. Significant updates will be posted on our website along with the revision date.
Note on Legal Hierarchy: Where federal and state privacy laws conflict, federal law generally prevails—though some state-specific rights may still apply in parallel.
For questions, concerns, or to exercise your data rights, please reach out to us:
Address: 3926 Coral Ridge Dr, Coral Springs, Florida 33065, USA
Phone: +1-954-999-4191
Email: support@retwho.com
RetWho equips retailers and wholesalers with intelligent tools to manage products, simplify orders, and scale their B2B business—no technical experience required.
